GladGrade - You Deserve Better
Our mission
At GladGrade, our mission is to empower both consumers and businesses by redefining customer satisfaction. We strive to provide a transparent platform where consumers can grade their experiences, share reviews, and contribute to meaningful change, while businesses gain insights to improve their services. Through our Global Customer Satisfaction Grade (GCSG), we aim to set a new standard for evaluating customer-centric practices, helping businesses grow and creating better experiences for all.
Our vision
To become the LEADING entity in Customer Service Analytics and Global Customer Satisfaction Grading (GCSG) while generating MAXIMUM revenue in the process.
Our team
At GladGrade, innovation, strategy, and customer satisfaction drive everything we do. Our leadership team brings decades of expertise in technology, operations, and marketing, shaping the future of consumer experience analytics. With a proven track record across Fortune 5000 companies, government entities, and startups, they are committed to building a platform that transforms how businesses understand and improve customer satisfaction.