New in GladGrade 4.0

Earn Glad Points. Now Just Ask.

Submit receipts to share your experiences and earn rewards instantly. Post reviews and photos to enhance business ratings. And now, just ask Gigi, your new AI Voice Companion, to find places, get answers from real reviews and see your personal taste profile.

Get Started Now See What's New in 4.0

For Consumers

Your Voice Matters. Earn Rewards.

Share your service experiences, upload receipts, and earn Glad Points for every verified review. Your feedback creates better experiences for everyone.

Download App

For Businesses

Transform Customer Satisfaction

Gain valuable insights from customer feedback and improve your Global Customer Satisfaction Grade (GCSG). Build trust and enhance customer experiences.

Learn More

GCSG Technology

Global Customer Satisfaction Grade

Revolutionary metric for evaluating business performance. See how companies are rated based on real customer satisfaction and transparent feedback.

Discover GCSG

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NEW IN GLADGRADE 4.0

Ask. Discover. Decide Better.

GladGrade goes beyond star ratings with an AI Voice Companion you can simply talk to and a Personal Taste Profile that learns what you like.

AI Voice Companion

Meet Gigi, GladGrade's AI Voice Companion

Ask questions naturally and discover businesses, government services, elected officials, and college professors—all through a simple conversation.

Whether you're searching for a great restaurant, exploring community feedback, or looking for information about public services, Gigi helps you find what matters.

“Best Cuban food near me”
“Is it worth it?”
“Who is my state senator?”
“The DMV in Coral Gables”
“Which calculus professors at FIU have the best student feedback?”

Your questions. Smarter answers. Better decisions.

See everything you can ask Gigi →

Personal Taste Profile

Your Personal Taste Profile: An App That Gets to Know You

Your preferences are unique. Your recommendations should be, too.

GladGrade learns from your grades, reviews, and searches to build your Personal Taste Profile—helping you better understand what you like, what you don't, and what matters most to you.

Cuisines & services you love
What tends to disappoint you
Where you feel most satisfied
Neighborhoods you explore

The more you interact with GladGrade, the more it can personalize your experience.

Find it in the app under Profile → My Activity → Preferences, or ask Gigi, “Show me my preferences.” Every insight shows the grades and reviews behind it, and you can tap “Not me” to correct anything.

Because the best recommendations aren't just popular. They're personal.

How your Personal Taste Profile works →

Empowering Consumer Satisfaction

Join us in transforming service experiences with transparent feedback and innovative grading through our GladGrade app

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Grade Every Experience

Share your honest feedback and rate any establishment — your voice drives real improvements across industries.

Earn Rewards for Participation

Submit receipts, post reviews, and earn Glad Points for every verified interaction that helps improve customer satisfaction.

See Who Truly Delivers

Explore verified Global Customer Satisfaction Grades (GCSG) to choose businesses committed to transparency and service excellence.

Turn Feedback into Opportunity

Discover not only what customers are saying but how to fix it. GladGrade reports highlight recurring problems, proposed solutions, and entities that can help implement them.

Showcase Your Offerings, Freely

List your menu, products, inventory, or services directly in the GladGrade app. Get a free, customizable profile — with optional upgrades for more reach.

Amplify Your Brand Visibility

Promote your business to a highly engaged audience. Purchase targeted in-app advertising placements that reach consumers already grading your industry.

FOR CONSUMERS

Your Voice Matters

Share your service experiences, upload receipts, and earn Glad Points for every verified review. Your feedback helps businesses improve and creates better experiences for everyone.

Grade the service
Submit receipts instantly
Earn rewards
Share photos and detailed feedback
Track your Glad Points
Just ask Gigi, your AI Voice Companion
See your personal taste profile in Preferences

Explore all GladGrade 4.0 features

Download App

FOR BUSINESSES

Improve Your Ratings

Gain valuable insights from customer feedback and improve your Global Customer Satisfaction Grade (GCSG). Understand what your customers truly think and take action to enhance their experience.

Real-time customer feedback
Improve your GCSG rating
Actionable insights
Build customer trust

Learn More

Business owner reviewing customer feedback

Ready to Transform Customer Satisfaction?

Join thousands of consumers and businesses using GladGrade to improve service experiences.

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