Leadership
Our experienced team, comprising highly acclaimed industry experts and accomplished tech pioneers, is fully committed to revolutionizing customer service analytics and delivering exceptional results.
Founder & Chief Executive Officer
MIGUEL A. GIRALDO
With over 27 years of experience in Information Technology, Mr. Giraldo has built a dynamic career spanning software development, data science, and executive leadership.
He holds certifications in database administration (DBA) and extreme catastrophe modeling (CEEM), demonstrating his expertise in data-driven decision-making.
Throughout his career, he has led high-stakes operations as Director of Operations and Director of Risk & Incident Management, ensuring business continuity and resilience.
As a board member for multiple corporations, Mr. Giraldo brings strategic insight and innovation to every venture he undertakes.
Chief Commercial Officer
PATRICK J. DOLINY
With 27 years of experience in Information Technology and a distinguished background in the U.S. Armed Forces, Mr. Doliny combines strategic leadership with a deep understanding of innovation and execution.
He has led C-level strategies across startups, government entities, and major corporations, driving growth and transformation.
A recipient of the prestigious NASCIO award in 2006 for Leading Innovations, Mr. Doliny is a recognized industry expert committed to advancing technology and business excellence.
JACOB SEBASTIAN
With over 20 years as Chief Technology Officer for multiple Fortune 5000 companies, Mr. Sebastian has been at the forefront of innovation, driving technology strategy and digital transformation.
A two-time Microsoft-published author, he is recognized for his deep technical expertise and thought leadership.
As a longtime moderator for MSDN and TechNet Forums, Mr. Sebastian has played a pivotal role in shaping developer communities and advancing industry best practices.
His extensive experience and visionary approach make him an invaluable leader in technology and product development.