Leadership

Our experienced team, comprising highly acclaimed industry experts and accomplished tech pioneers, is fully committed to revolutionizing customer service analytics and delivering exceptional results.

Founder & Chief Executive Officer

MIGUEL A. GIRALDO

With over 27 years of experience in Information Technology, Mr. Giraldo has built a dynamic career spanning software development, data science, and executive leadership.

He holds certifications in database administration (DBA) and extreme catastrophe modeling (CEEM), demonstrating his expertise in data-driven decision-making.

Throughout his career, he has led high-stakes operations as Director of Operations and Director of Risk & Incident Management, ensuring business continuity and resilience.

As a board member for multiple corporations, Mr. Giraldo brings strategic insight and innovation to every venture he undertakes.

Chief Commercial Officer

PATRICK J. DOLINY

With 27 years of experience in Information Technology and a distinguished background in the U.S. Armed Forces, Mr. Doliny combines strategic leadership with a deep understanding of innovation and execution.

He has led C-level strategies across startups, government entities, and major corporations, driving growth and transformation.

A recipient of the prestigious NASCIO award in 2006 for Leading Innovations, Mr. Doliny is a recognized industry expert committed to advancing technology and business excellence.