News, announcements, and ideas shaping the future of customer satisfaction
Official updates from GladGrade, GladGrade Analytics, and the initiatives advancing transparency, accountability, and actionable insight.
Featured story
GladGrade 4.0 Gets to Know You: New AI Voice Companion and Personal Taste Profile Make Every Grade More Meaningful
GladGrade 4.0, released November 1, 2026 for iPhone and Android, introduces an AI-powered Voice Companion brought to life through Gigi, GladGrade's mascot, and a personal taste profile called Preferences that grows from each user's grades, reviews and searches. Users speak naturally to find places ranked by the Global Customer Satisfaction Grade (GCSG), get answers from real GladGrade reviews, identify their elected officials down to their legislative district, compare professors and dorms, and recall their own past experiences. Version 4.0 also adds Italian, bringing GladGrade to ten languages.
Read the full press release: GladGrade 4.0 Gets to Know You: New AI Voice Companion and Personal Taste Profile Make Every Grade More MeaningfulLatest news
8 stories from 2024 to 2026
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GladGrade 4.0 Gets to Know You: New AI Voice Companion and Personal Taste Profile Make Every Grade More Meaningful
An AI Voice Companion, brought to life through Gigi, and a personal taste profile users can see and correct. Plus Italian, for ten languages in all.
Press Release
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GladGrade Analytics and Miami-Dade County Cryptocurrency Task Force Chairman Elijah John Bowdre Launch “Campaign on Chain”
A first-of-its-kind initiative that systematically surveys political candidates on their positions regarding blockchain, artificial intelligence, cybersecurity, and digital assets.
Press Release
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Aidiuva Clears the Clutter When Disaster Strikes
A message from Founder and CEO Miguel A. Giraldo on building a humanitarian coordination platform that makes helping simpler, faster, and more effective.
Founder Message
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GladGrade Version 3.4.1 Introduces Support for Nine Languages and New Personalized Themes
Nine languages, four selectable themes, and performance improvements arrive on iOS and Android as GladGrade expands global access.
Product Update
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GladGrade Version 3.3.1 Introduces Gigi, the Platform’s New Digital Companion
Gigi arrives alongside performance improvements, enhanced ad placement, and significant upgrades to the Government Services Grading module.
Product Update
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GladGrade Introduces the Government Services Grading Module
Version 3.0.1 lets users grade not only businesses but government — across Federal, State, County, and City levels.
Press Release
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GladGrade Introduces Its Higher Education Module
Students can now grade professors, dormitories, social environment, locations, food, entertainment, security, and the remote environment — all in one place.
Product Update
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GladGrade Version 1.1.0 Launches on the Apple App Store
GladGrade’s first public release brought consumer grading, personal reviews, and the Global Customer Satisfaction Grade to the Apple App Store.
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